Note from a third owner of a house built by Shelter Alternatives, Inc.
Please accept this tardy but heartfelt expression of our gratitude for your help in fixing our heating system. You had no obligation ... and we simply want you to know how much we appreciate your generous act. It is unprecedented in my experience. If ever we can testify to the high standards that guide you in your work, I hope you will let us know.
Anne and John W., January 1997